Meet the Team

Personal Insurance

 

Personal Insurance

Dave Berliner

Private Client Executive / Director & Shareholder

With nearly 10 years of service at SilverStone Group, David focuses on risk management in the key areas of Personal Insurance and Outdoor Recreation.

With over 10 years of service at SilverStone Group, David focuses on risk management in the key areas of Personal Insurance and Outdoor Recreation.

As Private Client Executive of the Personal Insurance Team, David works with both affluent and general markets to provide individuals with protection for the possessions they value most while delivering unsurpassed customer service. Through face-to-face visits and consultations, he serves clients who need more than the average mass-market insurance products. He maintains detailed knowledge of new and existing products, researches market conditions and identifies solutions to help his clients select the most effective coverage for their particular needs.

David also oversees our Outdoor Recreation Risk Services practice, specializing in golf courses/country clubs and hunting preserves. His 10 years in the golf industry, including 8 years as a PGA assistant professional and teaching professional, assist him in building and maintaining solid working relationships within the industry. He has experience with exposures that impact a variety of facilities—including upscale daily-fee, private and resort operations.

Prior to living in Omaha, David was located in Denver where he worked with “Open Fairways,” a charitable organization that introduces disadvantaged, inner-city youth to the game of golf. David worked for several years as a Division Leader for the Annual Membership Drive for Omaha’s Henry Doorly Zoo and Aquarium. He volunteers as a coach for his sons’ various sports teams.

Contact Information
e-mail: dberliner@ssgi.com |  phone: 402.964.5576  |  fax: 402.557.6330

Education
Bachelor of Arts  |  Political Science
Villanova |  Philadelphia, PA

Haley Duncanson

Client Advocate, Account Administrator

Haley began her career at SilverStone Group in 2014 with our Human Resources department. In 2017 she was ready for a change and moved to our Personal Insurance Team as an Account Administrator.

Haley began her career at SilverStone Group in 2014 with our Human Resources department. In 2017 she was ready for a change and moved to our Personal Insurance Team as an Account Administrator. In this role, Haley is responsible for new business marketing, including the preparation of quotes and proposals for complete asset protection. She also maintains relationships with existing clients, providing support with renewals and updates to their policies.

Outside of the office, Haley is a Court Appointed Special Advocate (CASA) volunteer, working with families in the foster care system. Additionally, Haley has three children who keep her busy – mostly with sports! Softball, basketball, baseball, football – you name it, this family either plays it or watches it. When they aren’t running to a practice or suiting up for a game, Haley likes to enjoy the great outdoors with a little fishing and camping.

Contact Information
e-mail: hduncanson@ssgi.com |  phone: 402.964.5774  |  fax: 402.964.5710

Education
Associate of Applied Science 
Metropolitan Community College  |  Omaha, NE

Mary Paladino

Senior Account Manager

With many years of experience in the insurance industry, Mary could be called an expert! She started working at SilverStone Group 16 years ago and has become an invaluable member of the Private Client Services Team...

With many years of experience in the insurance industry, Mary could be called an expert! She started working at SilverStone Group 17 years ago and has become an invaluable member of the Private Client Services Team.

As a Senior Account Manager, Mary is responsible for selling new accounts through referrals and rounding of existing accounts. She also markets and administers existing accounts to renew expirations and extend or expand coverage, serving clients throughout the process. Mary prides herself on listening to customers and then making recommendations for their specific insurance needs. She strives to go above and beyond by making herself available to clients at any time via phone or e-mail.

When Mary isn’t devoting her time to work, she enjoys reading and golfing.

Contact Information
e-mail: mpaladino@ssgi.com |  phone: 402.964.5569  |  fax: 402.557.6320

Professional Designations

  • Associate in General Insurance (AINS)
  • Accredited Adviser in Insurance (AAI)

Jen Connelly

Client Advocate, Account Manager

Jen takes commitment very seriously. She entered the insurance industry in 1999 and enjoys it just as much now as she did when she started. As an Account Manager for the Personal Insurance division, Jen is committed to servicing the needs of ...

Jen takes commitment very seriously. She entered the insurance industry in 1999 and enjoys it just as much now as she did when she started. As an Account Manager for the Personal Insurance division, Jen is committed to servicing the needs of her clients including processing renewals and endorsements. She received her Property & Casualty license in 2000 and more recently received her Life Insurance license in 2013.

Prior to SilverStone Group, Jen worked at Hayes Insurance Agency, Inc. and is very pleased that she can continue to grow with a company that shares the same goals and values. She considers it a second family. Jen prides herself on customer satisfaction and her clients appreciate her continued dedication and commitment.

Jen is equally committed to her life outside the office. She’s going on 25 years of marriage and is the proud mother of two sons.

Contact Information
e-mail: jconnelly@ssgi.com |  phone: 712.329.3183  |  fax: 402.557.6320

Professional Designations

  • Certified Insurance Service Representative (CISR)

Annamae Jones

Account Manager

As an Account Manager for SilverStone Group’s Personal Insurance Team, Annamae specializes in assessing risks for her clientele. She dedicates her talents to reviewing and servicing their homeowners, valuable articles, auto and personal liability policies.

As an Account Manager for SilverStone Group’s Personal Insurance Team, Annamae specializes in assessing risks for her clientele. She dedicates her talents to reviewing and servicing their homeowners, valuable articles, auto and personal liability policies. Annamae displays a high level of commitment, work ethic and attention to detail, all of which make her a valued asset.

Annamae’s graduate degree, coupled with her licensing and insurance background affords her the insight and know-how to develop policy programs for her clients that provide the most effective coverage solutions to meet their particular needs. While her clients appreciate her policy expertise, it is Annamae’s commitment to exceptional service and can-do attitude that develop lasting relationships.

Annamae enjoys being involved in various groups and is a member of Nebraska’s Young Agents networking group and SilverStone Group’s Wellness Activities Group.

Contact Information
e-mail: ajones@ssgi.com |  phone: 402.964.5780  |  fax: 402.557.6320

Education
Master of Science in Organizational Management
Chadron State College |  Chadron, NE

Professional Designations
Accredited Customer Service Representative (ACSR®)

Amanda Klepper

Client Advocate, Account Manager

Ready for a challenge? Amanda is! As an Account Manager on the Personal Insurance Team, her favorite part of her job is working hard to find solutions to client problems.

Ready for a challenge? Amanda is! As an Account Manager on the Personal Insurance Team, her favorite part of her job is working hard to find solutions to client problems. With more than 16 years of experience, she has the industry know-how to resolve issues and deliver effective policy programs that will help protect her clients.

In her day-to-day work, Amanda assists her clients with policy changes and renewals. She also dedicates her time to new business marketing and proposal preparation. Amanda’s strict work ethic and strong organizational skills help her consistently meet and exceed client expectations. She has demonstrated her commitment to providing the highest level of professional service by obtaining the Certified Insurance Service Representative (CISR) designation.

Amanda believes in teamwork and particularly enjoys her co-workers’ willingness to help. This could stem from her involvement in the Phi Mu Sorority (she is currently an alumni member). When she isn’t busy coordinating personal insurance policies, Amanda enjoys spending time with her husband – sometimes at the shooting range. Like we said, she’s always up for a challenge!

Contact Information
e-mail: aklepper@ssgi.com |  phone: 402.964.5659  |  fax: 402.557.6320

Professional Designations

  • Certified Insurance Service Representative (CISR)

Education
Bachelor of Science  |  Merchandising
Northwest Missouri State University  |  Maryville, MO

keelin-jones-photo

Keelin Jones

Personal Lines, Account Administrator

Keelin is always on the move. Whether it’s relocating to four different states in six years, keeping up with her young daughter or launching her career in the insurance industry, she keeps all the balls in the air without missing a beat. Her focus and attention ...

Keelin is always on the move. Whether it’s relocating to four different states in six years, keeping up with her young daughter or launching her career in the insurance industry, she keeps all the balls in the air without missing a beat. Her focus and attention to detail is especially helpful in her role as an Account Administrator in our Personal Insurance department, where she works with SilverStone Group’s home and auto liability clients. She received her Property & Casualty license in 2016.

Prior to joining SilverStone Group, Keelin was in the hospitality industry. There she perfected her customer service skills and gained experience in planning and coordinating meetings and group events.

Though Keelin has lived in lots of different places, she grew up in Omaha and thinks it’s the best city to raise her daughter. She also thinks SilverStone Group is the perfect company to establish her career and learn the ins and outs of the insurance industry. Away from work, she enjoys spending time with her daughter and showing her husband, a Chicago native, the sights that make Omaha unique.

Contact Information
e-mail: kjones@ssgi.com  |  phone: 402.964.5595  |  fax: 402.557.6320

Education
Bachelor of Science  |  Tourism Management
University of Illinois  |  Urbana, IL

Laura Oliva

Client Advocate & Account Administrator

Her drive to provide unmatched customer service is bigger than Texas – which makes sense, because that’s where Laura was born and raised! She believes that every interaction is an opportunity to earn trust and build a strong rapport.

Her drive to provide unmatched customer service is bigger than Texas – which makes sense, because that’s where Laura was born and raised! She believes that every interaction is an opportunity to earn trust and build a strong rapport. With open ears and an unshakable work ethic, Laura is able to consistently meet and exceed client expectations.

After working in the insurance industry for more than a decade, Laura joined the Personal Insurance Team as an Account Administrator. In this role she is responsible for establishing new accounts, as well as marketing and administering existing accounts. She assists with renewals and coverage modifications, serving as a trusted resource for our clients.

Even though Laura traded Texas for the Midwest, her ambitious attitude still rivals the size of the Lone Star State. In addition to her career, she keeps up with a busy family life, which includes her husband, two children and two Boston Terriers. When she gets down time, she enjoys a friendly game of soccer (like we said, very ambitious!).

 

Contact Information
e-mail: loliva@ssgi.com  |  phone: 402.964.5727  | fax: 402.557.6320

Education
Bachelor of Science  |  Business Management & Administration
Our Lady of the Lake University  |  San Antonio, TX