After a few years of hard work and change management, we received our first E&O Plus Quality Management Award, which recognizes continued dedication and a disciplined approach to following quality management principles. It was an honor for our entire Firm and set the standard for us going forward. We are still excited about the process and recently received the E&O Plus Quality Management Award for 2018 – our 15th consecutive award! Our clients benefit from our commitment to excellence, our consistent communication and our alliance with our E&O Plus partners, Assurex Global, The Council of Insurance Agents & Brokers (CIAB) and Allianz Global Corporate & Specialty. These partners support our efforts and provide expert guidance as we navigate this ongoing process.
None of this progress would be accomplished without the hard work and commitment from our talented Associates. Our people have gained the knowledge and discipline to perform at their highest levels, and this award is an affirmation of a job well done. This has been a team effort involving the entire Firm, and I thank each one of you!