Author: Robyn Larson
Our commitment to excellence is an ever-evolving process. It can be arduous, but the rewards are always worth the effort. Over 20 years ago, SilverStone Group joined PAR, Ltd. and put quality management at the forefront of our operations initiative. This prompted some significant changes in the way we consult with our clients, communicate with everyone and manage internal issues. This action was taken in steps, some large and some small. New processes were put in place that are still being adjusted today. These adjustments are a vital part of our development and growth.