silverstone_group_meet_the_team

Meet the Team

 
schaffner-joe

Joe Schaffner

Principal

What might surprise you about this multi-sport collegiate standout and former rugby player is his passion for the theatre. As Dramatic Arts major in college...

What might surprise you about this multi-sport collegiate standout and former rugby player is his passion for the theatre. As Dramatic Arts major in college Joe Schaffner has always had a fondness for theatre. Not only is Joe passionate and knowledgeable about the theatre, he is a well-known risk management expert.

With more than 22 years of professional experience in the financial arena, Joe specializes in group captives and other alternative risk transfer mechanisms. He has led numerous successful complex risk transactions outside the traditional risk management marketplace.

Joe wears many hats at SilverStone Group. He is the Director of the National In-Home Care Division. His expertise helps both independent and franchise owners navigate the complexities of their insurance program. Joe understands the unique exposures specific to the In-Home Healthcare industry and provides the appropriate coverage in order to protect the assets of the franchise. Joe is widely recognized as a leader in the In-Home Care Industry.

He also coordinates SilverStone Group's Mergers & Acquisitions team, in collaboration with the Human Resource Consulting, 401(k) Retirement, Group Health and Property/Casualty divisions. Joe's expertise helps organizations navigate the complexities of the due diligence process and integrate the various facets of each company.

Joe's past experience includes working for Marsh Inc. from 2002-2007, where he was the Office Sales Leader from 2004-2007. He was previously employed by Dun & Bradstreet Corporation, as a leader in the Financial Industry Sector from 1992-2002.

Joe is currently the chairman for Kids Can, serving as a team leader for the organization's annual luncheon - their largest fundraiser of the year. In addition, Joe is also a member of and a volunteer for The Knights of Columbus-Mary Our Queen Chapter. Joe has acted in and directs The Murder Mystery at the Joslyn Castle - which is their largest annual fundraiser.

Contact Information
e-mail: jschaffner@ssgi.com |  phone: 402.964.5478  |  fax: 402.964.5566

Education
Bachelor of Arts  |  Speech Communications & Dramatic Arts
Westmar College |  LeMars, IA

burke-dan

Dan Burke

Principal

Dan knows that in business it's people who make the difference. He's been in the property and casualty business for more than 19 years...

Dan knows that in business it’s people who make the difference. He’s been in the Property & Casualty business for more than 21 years, long enough to know that what really makes a customer feel valued is having someone take the time to listen to his or her story. That’s exactly what Dan and his team do each and every day while communicating extensively with their client and then work together to streamline coverages. Dan and his team use a total cost of risk approach that incorporates a number of divisions including the Human Capital and Private Client Service area. Dan specializes in the placement of unique coverages including large workers’ compensation programs that can include a loss-sensitive approach.

Dan really enjoys helping others and already has an admirable community service record. He is a past member of the Fontenelle Forest Board of Directors Executive Committee and a past member of the New Cassel Retirement Center Board of Directors. He has also served on the Ak-Sar-Ben Floor Committee. Dan attended the Roger Sitkins Training Camp and is a member of the Nebraska Restaurant Association. In addition, Dan holds his Certified Professional Insurance Agent (CPIA) designation.

Contact Information
e-mail: dburke@ssgi.com |  phone: 402.964.5562  |  fax: 402.557.6326

Professional Certifications

  • Certified Professional Insurance Agent (CPIA)

Education
Bachelor of Science  |  Organizational Communication
Creighton University |  Omaha, NE

Partnership Program
St. Paul Companies

Producer Program
Continental Western

huber-tim

Tim Huber

Vice President & Director

Tim demonstrates dedication throughout both his professional and personal life. As an insurance and marketing specialist, he campaigns for enhanced support and marketing...

Tim demonstrates dedication throughout both his professional and personal life. As an insurance and marketing specialist, he campaigns for enhanced support and marketing of the In-Home Care and Franchise divisions at SilverStone Group – resulting in unbeatable service for his customers. As a family man, he commits quality time, support and encouragement to his wife and three children. Safely said, he is a champion for dependability.

Tim has more than 23 years of insurance coverage experience, with an increased focus on property and casualty risk management. The clients he has worked with range from contractors, manufacturers and environmental firms, to lawyers, physicians and large retail companies. When he isn't at the office helping customers make the most out of their insurance coverage, Tim also enjoys going to the lake in Park Rapids, MN and a cabin near Buffalo, WY with his family. Additionally, Tim serves on the council at Mary Our Queen Parish.

Having grown up in Norfolk and moving to Omaha when he was a junior in high school, Tim lives and breathes Midwestern values and fundamental excellence. His extensive marketing and technical expertise are just a few of the numerous advantages Tim provides his customers – his valuable experience and top-notch customer service represent the SilverStone Group standard of quality that clients have enjoyed for more than 65 years.

Contact Information
e-mail: thuber@ssgi.com |  phone: 402.964.5618  |  fax: 866.855.9750

Professional Titles

  • Chartered Property Casualty Underwriters (CPCU)
  • Associate in Risk Management (ARM)

Education
Bachelor of Arts  |  Economics
Creighton University  |  Omaha, NE

fereday-andrew

Andrew Fereday

Director

Whether it’s on the sports court or in the risk management arena, Andrew truly enjoys a challenge. His favorite challenge: finding creative environmental solutions for difficult-to-insure clients.

Whether it’s on the sports court or in the risk management arena, Andrew truly enjoys a challenge. His favorite challenge: finding creative environmental solutions for difficult-to-insure clients.

Andrew brings many years of experience in the environmental insurance industry to the table. Coming from Chicago, Andrew is the founding director of SilverStone Group’s Environmental Risk Services division. He works with clients and creates awareness of the risks and exposures associated with environmental and sustainability issues.

Andrew’s experience includes complex coverage terms and conditions for numerous chemical companies, industrial factories and contractors. He has developed programs for pollution, including property, workers’ compensation and auto. Andrew has underwritten numerous manufacturing facilities in industries such as chemicals, automotive, petroleum, newspaper, food and steel. Finally, he has been actively involved in giving presentations on environmental products for various organizations and putting together pollution-minded programs for various municipalities. He earned his AAI designation in January of 2012.

As an active member of the Omaha community, Andrew is involved in Teammates, Junior Achievement and Keep Omaha Beautiful. When Andrew has free time, he can be found shooting hoops on the basketball court, getting a round of golf in on the links, scavenging the fields during hunting season or watching the Chicago Cubs and Creighton Bluejays.

Contact Information
e-mail: afereday@ssgi.com |  phone: 402.964.5516  |  fax: 402.557.6335

Professional Certifications

  • Accredited Advisor of Insurance (AAI)
  • Associate in Insurance Services (AIS)
  • Commercial Lines Coverage Specialist (CLCS)
  • Associate in General Insurance (AINS)

 

 

Education
Bachelor of Science  |  Business Administration
Creighton University |  Omaha, NE

International Studies
Triniti College Dublin |  Dublin, Ireland

Hartford School of Insurance
Chicago, IL

flickema-todd

Todd Flickema

Director

Todd is a well-rounded man. From working with clients across the country to having background knowledge in various organizational industries, he's well-equipped to...

Todd has a diverse knowledge with unique experiences.  From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to handle any client’s healthcare need…and happy to do it!

Todd is the Director of Healthcare and In-Home Care Risk Services for SilverStone Group, providing consulting services to regional and national firms. Todd works with clients to address not only their risk management needs, but also many strategic and operational concerns by utilizing his background and SilverStone Group’s expertise in Human Capital, Benefits Management and Compliance. Todd has more than 24 years of professional experience, with 14 years in banking and over 10 years working in the healthcare industry. With a healthcare background, Todd is well suited to help prioritize clients’ needs, making the best use of their time and resources.

Prior to joining SilverStone Group, Todd was a senior leader of a company that consulted, developed and managed ambulatory surgical centers and specialty hospitals across the United States. He worked with the owners of these facilities in making key decisions in project conception, construction, day-to-day operations and strategic management. These experiences, along with having a wife who is a doctor, provide Todd with a broad range of expertise and unique perspective that he brings to SilverStone Group clients who provide care for patients.

Todd enjoys working at SilverStone Group for the same reasons he was a client of theirs before joining the firm. He believes it is extraordinary of SilverStone Group to invest in people with industry and background experiences outside of insurance who can be a guide for our clients. Todd knows our Associates are truly risk managers and not insurance sales people. He knows first-hand what a huge benefit it is to the clients to have a true sense of what is affecting clients now, and may into the future so we are able to help plan and manage risk for our clients and not simply purchase insurance. With SilverStone Group’s specialized internal talent, they are able to become an outsourced advisor that can address a myriad clients’ needs, in a very cost effective way that truly adds value. Todd loves bringing the resources and experience to a client in order to become the trusted advisor he strives to be.

Todd has actively given back to his community for many years. He provides service by volunteering time with United Way, Kids Against Hunger and The Banquet. In addition, Todd and his family, consisting of four children, enjoy “away time” traveling and scuba diving.

Contact Information
e-mail: tflickema@ssgi.com |  phone: 866.897.2459  |  fax: 605.332.2105

Professional Titles

  • Accredited Advisor in Insurance (AAI)

Education
Master of Science  |  Business Administration
University of South Dakota  |  Vermillion, SD

Bachelor of Science  |  Business Administration
Northern State University  |  Aberdeen, SD

carr-amy

Amy Carr

Business Analyst

Amy Carr is a dedicated woman. This mother is passionate about her growing family and watching baseball.

Amy Carr is a dedicated woman. This mother is passionate about her growing family and watching baseball. Not only is she committed to her personal life, but Amy also cares about her SilverStone Group clients. Her continued service has led many of them to request her by name when they need assistance.

With more than eight years of industry experience, Amy specializes in property and casualty insurance and risk management for In-Home Care agencies. Her wisdom allows clients to maneuver through the insurance world more easily while, at the same time, controlling their costs and protecting their livelihood.

Amy’s attention to detail and knowledge of the industry allow her to handle her client’s needs in an efficient and timely manner. Since her favorite part of her job is interacting with clients across the country and getting to know each one personally, clients can expect extraordinary customer service from Amy.

Amy is currently studying for her Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Service Representative (CISR) designations.

Contact Information
e-mail: acarr@ssgi.com |  phone: 402.964.5526  |  fax: 866.855.9750

Education
Bachelor of Science | Biology
University of Nebraska-LincolnLincoln, NE

lefler-angela

Angela Lefler

Account Executive

If you need someone to take care of client requests, Angela Lefler is your girl. She began her career in customer service, corporate branding and personnel management and gained experience in customer relations.

If you need someone to take care of client requests, Angela Lefler is your girl. She began her career in customer service, corporate branding and personnel management and gained experience in customer relations. As an Account Executive at SilverStone Group, Angela assists business owners in getting coverage for themselves and their assets. For Angela, SilverStone Group isn’t just a job; it’s a career.

Angela enjoys working at the firm because of its welcoming and inspiring environment. She is grateful for the opportunities she has been given and learns something valuable each day from her colleagues. Angela uses her enthusiasm and expertise to assist clients who need her the most. Each day, she sets out to finish one step ahead of where she started.

When Angela isn’t at the office, she stays active, primarily by coaching her daughter Abby’s soccer team.

Contact Information
e-mail: alefler@ssgi.com |   phone: 402.964.5419  |  fax 402.964.5566

Education
Bachelor of Science
Criminal Justice and Health Education
University of Nebraska at Omaha  |  Omaha, NE

mclaughlin-mark

Mark McLaughlin

Client Advocate & Claims Adjuster

Mark has never been one to turn down a challenge. As a Claims Adjuster, Mark specializes in processing complex medical, legal and insurance issues...

Mark has never been one to turn down a challenge. As a Claims Adjuster, Mark specializes in processing complex medical, legal and insurance issues which he finds interesting and challenging at the same time. He is constantly advocating for his clients, helping them contain costs by working with adjusters, reviewing claim losses with insureds and discussing the best ways to prevent future claims in their workplaces. He utilizes his well-established relationships with adjusters to either lower reserves or apply his recommendations on how to achieve the best possible outcome on a claim.

On the Third Party Administrator (TPA ) side, Mark’s clients trust him to handle their workers' compensation claims to attain the best result. His effective communication skills provide his clients with an accurate and timely turnaround for any event that arises.

In his free time, Mark’s competitive nature remains evident. He enjoys golfing, Husker football and a spirited game of bag toss. Mark equally looks forward to spending time with his wife and kids.

Contact Information
e-mail: mmclaughlin@ssgi.com |  phone: 402.964.5586  |  fax: 402.963.4094

Professional Titles

  • Associate in Claims (AIC)

Education
Bachelor of Science  |  Business
University of Nebraska-Omaha |  Omaha, NE

circo-meg

Meg Circo

Account Manager

At an early age, Meg was introduced to the insurance industry. As the daughter of an agency owner, risk management has always played a part of her life.

At an early age, Meg was introduced to the insurance industry. As the daughter of an agency owner, risk management has always played a part of her life. After her father sold his agency, Meg found her place at SilverStone Group and has worked in several different areas, including Commercial Lines & Bonds and also Personal Lines. She has handled a unique variety of accounts and understands the specialized needs of clients in different industries. She is now a Commercial Account Administrator in the In-Home Risk Services division.

With more than eight years of professional experience in the insurance industry, Meg knows the importance of providing detailed, accurate information and a quick turnaround time. She makes sure her clients understand their policy and helps them resolve any issues they may have. Meg listens to her clients’ needs and finds creative solutions to their problems. It’s safe to say that she understands the industry and is passionate about serving clients.

In her spare time, Meg enjoys spending time with her two young children.

Contact Information
e-mail: mcirco@ssgi.com |  phone: 402.964.5425  |  fax: 402.964.5566

Professional Title
Certified Insurance Service Representative (CISR)

Education
Bachelor of Science  |  Human Resources
College of Saint Mary
|  Omaha, NE

goodsell-mallory

Mallory Goodsell

Client Advocate, Account Administrator

If you are going to work in customer service, it helps to have strong interpersonal skills combined with a natural love of people, and Mallory possesses both.

If you are going to work in customer service, it helps to have strong interpersonal skills combined with a natural love of people, and Mallory possesses both. With a strong background in the retail and food industries, Mallory has learned patience and the art of doing everything to the fullest to ensure customer satisfaction.

Mallory works in the property and casualty area focusing on risk management for the In-Home Care Risk Services Team. She studies the specifics of this field in order to serve her clients, control their costs and protect their businesses. She is an advocate for her clients and assists them with any insurance needs.

Outside of the office, Mallory puts her people skills to work by volunteering weekly with children for the Underwood Optimist Club.  She also enjoys spending time with family and being outside with her Shih-Tzu, Beagle and fiancé. They are busy planning for a wedding in October 2015.

Contact Information
e-mail: mgoodsell@ssi.com |  phone: 402.964.5785

mclaughlin-jenny

Jenny McLaughlin

Client Advocate & Account Administrator

Whether she’s taking care of her husband and two children or servicing the needs of her clients, Jenny has what it takes to make a positive difference.

Whether she’s taking care of her husband and two children or servicing the needs of her clients, Jenny has what it takes to make a positive difference. Her passion for helping others led her to the insurance industry as a member of SilverStone Group’s In-Home Care Team. Jenny’s past experience managing a large team of workers’ compensation specialists has equipped her with the ability to stay calm under pressure while juggling many important tasks. At SilverStone Group, Jenny assists in providing exceptional service to clients who request loss runs, certificates of insurance, endorsements and change requests.
Outside of her busy work life, Jenny can be found enjoying her favorite hobbies, such as running, reading, or rocking out at a local concert to one of her favorite bands.

Contact Information
e-mail: jmclaughlin@ssgi.com |  phone: 402.964.5782 |  fax: 402.557.6328

ross-megan

Megan Ross

Account Administrator

 

 

 

 

Contact Information
e-mail: mross@ssgi.com|  phone: 402.964.5640 |  fax: 866.855.9750

Education
Masters of Arts in Counseling
Doane College  |  Crete, NE

Bachelor of Arts & Science
University of Nebraska-Lincoln |  Lincoln, NE

kocmich-jerry

Jerry Kocmich

Client Advocate & Sr. Underwriting Specialist

Gerald, or Jerry as friends and family know him, has more than 35 years of risk management experience. When he’s not in the office focused on client’s needs...

Gerald, or Jerry as friends and family know him, has more than 35 years of risk management experience. Specializing in underwriting, marketing and management, Jerry has a strong understanding of middle market and national accounts.

Given his expertise, Jerry is able to provide his clients with powerful market insight and knowledge. He enjoys the process of setting and achieving meaningful goals both for the insured and SilverStone Group. He is a member of Chartered Property Casualty Underwriters (CPCU), and is a past President of the Omaha Chapter. He has additional experience working with Loss Sensitive National Accounts.

Contact Information
e-mail: gkocmich@ssgi.com |  phone: 402.964.5513  |  fax: 866.855.9750

Professional Titles

  • Chartered Property Casualty Underwriter (CPCU)

Education
Bachelor of Science  |  Education
South Dakota State University |  Brookings, SD

hergenroder-jeannette

Jeanette Hergenroder

Client Advocate & Underwriting Specialist

Jeanette is a whiz in the kitchen. Her culinary creativity, paired with her love for food, has led her to explore new recipes and add special twists to her existing recipes. Not only does she know her way around the kitchen...

Jeanette is a whiz in the kitchen. Her culinary creativity, paired with her love for food, has led her to explore new recipes and add special twists to her existing recipes. Not only does she know her way around the kitchen, but with more than 20 years of experience in the insurance industry, it’s safe to say that Jeanette knows her way around the insurance world.

As a property and casualty specialist, Jeanette understands the importance of providing detailed, accurate information and a quick turnaround time. Her strong commitment to help clients and her innate ability to provide solutions make her an Associate that clients can count on to handle their needs in an efficient and timely manner.

Her team specifically addresses the risk management needs of the In-Home Care industry. Jeanette understands this industry and the accompanying risks. Her knowledge and ability to explain insurance terminology allows clients to maneuver through the insurance world more easily while, at the same time, controlling costs and protecting their livelihood.

Jeanette became a member of the Omaha Underwriters Association this year.

Contact Information
e-mail: jhergenroder@ssgi.com |  phone: 402.964.5589  |  fax: 866.855.9750

Professional Titles

  • Program in General Insurance (INS)
  • Associate in Automation Management (AAM)
  • Program in Supervisors Management (SM)

Education
Associate Degree  |  Business Management
Metropolitan Community College  |  Omaha, NE