silverstone_group_meet_the_team

Meet the Team

 
marshall-john

John Marshall

Principal

John has lived and breathed healthcare from a very young age. Growing up in a family who works in the industry, he knows the challenges and rewards first-hand.

John has lived and breathed healthcare from a very young age. Growing up in a family who works in the industry, he knows the challenges and rewards first-hand. His entrepreneurial drive has been with him since childhood. He and his younger brothers had a lawn business for many years and, at one time, had Gary Hurley (retired CEO of SilverStone Group) as a customer. When John’s resume landed on his desk a few years later, Gary remembered how John always did an outstanding job and decided to give him a chance at SilverStone Group.

Currently, John serves as the head of the Healthcare Risk Services division for SilverStone Group, in addition to handling all educational institution clients for the firm. John's team works with Associates throughout SilverStone Group to develop strategies to reduce the total cost of risk for clients firm-wide. Throughout his career, John has developed an expertise in medical malpractice insurance and risk management. He has also developed a proprietary risk identification process at SilverStone Group that helps healthcare and educational organizations control business risk.

Working at SilverStone Group allows John to be on the leading edge of industry offerings. With the help of his team, he is able to create, offer and implement solutions to the challenges that others say can’t be overcome. John is able to quantify the exposures his clients have faced in the past, giving his team the ability to prioritize, and hopefully prevent, those same problems happening to new and current clients.

John is a frequent contributor to local trade journals and serves as a public speaker at several healthcare associations each year, providing unique data on risk management and medical malpractice market conditions. His articles on the subject of medical malpractice and risk management have been featured in our own SilverLink magazine as well as national publications such as Medical Economics.

He has previously served two-year terms as board chairman of VODEC and the Southwest Iowa Red Cross Chapter. In 2005, John was honored as one of the top 40 business professionals under the age of 40 by the Midlands Business Journal, an Omaha publication.

John and his wife, Andrea, have worked with several philanthropic organizations in the area, helping with fundraising, strategic development and financial accounting. Andrea also serves on both the summer arts festival and MerryMakers’ boards. The couple likes living in downtown Omaha, experiencing the “urban life.” Together they enjoy traveling, hiking adventures, scuba diving and running outdoors.

Contact Information
e-mail: jmarshall@ssgi.com |  phone: 402.964.5559  |  fax: 402.557.6321

Professional Titles

  • Accredited Advisor in Insurance (AAI)
  • Certified Insurance Counselor (CIC)
  • Certified Risk Manager (CRM)

Education
Bachelor of Science  |  Business Administration
Drake University |  Des Moines, IA

Three-Year Partnership   |  Producer Program  |  Business Management
St. Paul Insurance Companies

flickema-todd

Todd Flickema

Director

Todd is a well-rounded man. From working with clients across the country to having background knowledge in various organizational industries, he's well-equipped to...

Todd has a diverse knowledge with unique experiences.  From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to handle any client’s healthcare need…and happy to do it!

Todd is the Director of Healthcare and In-Home Care Risk Services for SilverStone Group, providing consulting services to regional and national firms. Todd works with clients to address not only their risk management needs, but also many strategic and operational concerns by utilizing his background and SilverStone Group’s expertise in Human Capital, Benefits Management and Compliance. Todd has more than 24 years of professional experience, with 14 years in banking and over 10 years working in the healthcare industry. With a healthcare background, Todd is well suited to help prioritize clients’ needs, making the best use of their time and resources.

Prior to joining SilverStone Group, Todd was a senior leader of a company that consulted, developed and managed ambulatory surgical centers and specialty hospitals across the United States. He worked with the owners of these facilities in making key decisions in project conception, construction, day-to-day operations and strategic management. These experiences, along with having a wife who is a doctor, provide Todd with a broad range of expertise and unique perspective that he brings to SilverStone Group clients who provide care for patients.

Todd enjoys working at SilverStone Group for the same reasons he was a client of theirs before joining the firm. He believes it is extraordinary of SilverStone Group to invest in people with industry and background experiences outside of insurance who can be a guide for our clients. Todd knows our Associates are truly risk managers and not insurance sales people. He knows first-hand what a huge benefit it is to the clients to have a true sense of what is affecting clients now, and may into the future so we are able to help plan and manage risk for our clients and not simply purchase insurance. With SilverStone Group’s specialized internal talent, they are able to become an outsourced advisor that can address a myriad clients’ needs, in a very cost effective way that truly adds value. Todd loves bringing the resources and experience to a client in order to become the trusted advisor he strives to be.

Todd has actively given back to his community for many years. He provides service by volunteering time with United Way, Kids Against Hunger and The Banquet. In addition, Todd and his family, consisting of four children, enjoy “away time” traveling and scuba diving.

Contact Information
e-mail: tflickema@ssgi.com |  phone: 866.897.2459  |  fax: 605.332.2105

Professional Titles

  • Accredited Advisor in Insurance (AAI)

Education
Master of Science  |  Business Administration
University of South Dakota  |  Vermillion, SD

Bachelor of Science  |  Business Administration
Northern State University  |  Aberdeen, SD

edmundson-nicole

Nicole Edmundson

Client Advocate & Account Manager

As an Account Manger, Nicole assists clients in controlling and financing the various professional liability risks that affect their businesses.

As an Account Manger, Nicole assists clients in controlling and financing the various professional liability risks that affect their businesses. Her day-to-day work includes gap analysis, research on appropriate design of insurance programs and helping clients quantify their exposures to determine the most efficient use of their resources. She will work with risk managers, financial risk analysts and attorneys on her team to produce a holistic solution for clients in the healthcare, legal and educational fields.

Nicole is a detail-oriented and thorough worker, which is important when analyzing coverages and reviewing quotes, policies and endorsements for accuracy. She puts the client first, which is essential in making sure each client’s needs and requests are met in a timely and efficient manner.

Nicole has over 15 years of experience in the insurance and risk management industry and will utilize this experience to help clients identify and address exposures before they cause financial loss.

Contact Information
e-mail: nedmundson@ssgi.com |  phone: 402.964.5531  |  fax: 402.557.6321

spomer-grace

Grace Spomer

Client Advocate & Account Administrator

Grace has been in the insurance industry for two years, specializing in property and casualty insurance and risk management. As an advocate of the professional liability and healthcare teams, she assists clients with all of their insurance needs.

Grace has been in the insurance industry since 2011, specializing in property and casualty insurance and risk management. As an advocate of the Professional Services Team, she assists clients with all of their insurance needs.

Grace understands the importance of providing detailed, accurate information with a quick turnaround time. In order to better serve her clients, Grace consistently strives to streamline processes; she knows SilverStone Group utilizes teamwork to satisfy each client. In particular, Grace values interacting with clients and building long-lasting relationships. She provides support by helping clients get the best coverage, which makes the insurance process less of a hassle.

Grace is a member of the Junior League of Omaha and the Young Insurance Agents. Grace also volunteers at the Joslyn Art Museum. Outside of the office, she enjoys playing tennis and hiking, as well seeing her favorite bands in concert. Like most SilverStone Group employees, Grace is a proud Husker football fan; she also cheers on her alma mater, the University of North Dakota.

Contact Information
e-mail: gspomer@ssgi.com |  phone: 402.964.5730  |  fax: 402.557.6321

Education
Bachelor of Business Administration | Economics
University of North Dakota |  Grand Forks, ND

allen-sherry

Sherry Allen

Client Advocate & Account Administrator

goodsell-ellie

Ellie Goodsell

Client Advocate & Account Administrator

Ellie has a giving heart. Whatever she is doing, she always thinks of other people and works hard to ensure they are taken care of.

Ellie has a giving heart. Whatever she is doing, she always thinks of other people and works hard to ensure they are taken care of. As an Assistant Account Manager in the Professional Risk Services division, she supports the rest of her team and her clients, focusing on every detail to best meet their insurance needs. Her duties include the processing of renewals and endorsement requests and the review of client coverage details. She maintains a can-do attitude, and her communication background allows her to interact efficiently with co-workers and clients alike.

Outside of the office, Ellie is just as generous with her time. She is a member of the Independent Insurance Agents of Omaha, enjoys volunteering for various non-profits throughout the city and is currently working toward her Certified Insurance Service Representative (CISR) designation. In her downtime, she enjoys relaxing with her two kittens she adopted from the Humane Society, Tegan and Corby, and taking road trips with her friends.