silverstone_group_meet_the_team

Meet the Team

 
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John Marshall

Principal

John has lived and breathed healthcare from a very young age. Growing up in a family who works in the industry, he knows the challenges and rewards first-hand.

John’s first job out of college was with SilverStone Group and, while it might have been accidental that he found our industry so soon in his career, the reasons John remains in insurance are easy to understand. His family history includes generations committed to serving and advising others and understanding the needs of the customer. John’s entrepreneurial spirit drives him to find better, easier ways to assist clients in the ever-changing world of risk.

John is head of the Professional Risk Services practice area for SilverStone Group. With over 19 years of experience, John has developed an expertise in professional liability insurance and risk management, working with industries with significant professional, regulatory, reputational and cyber-related exposures. John has developed a proprietary strategic risk planning process that is adaptable for companies who have different risk management needs, from reducing coverage over time with more active management of their exposure to organizations who want to self-insure or manage primary exposures. SilverStone Group benchmarks and categorizes data analytics from each risk assessment performed to help existing and future clients learn from the uninsured mistakes of others.

John is a frequent contributor to trade journals and serves as a public speaker for several professional associations each year. He has received various professional certifications related to advising on and financing risk. John was honored as one of the top 40 under 40 professionals in 2005 by the Midlands Business Journal, an Omaha publication.

John’s family also upholds a tradition of volunteering, which he maintains by actively involving himself in the community. Over the years, John and his wife have served on the board of directors of 11 non-profit organizations in addition to supporting organizations such as the Knights of AKSARBEN Foundation and Jesuit Academy. In his personal time, John enjoys hiking, gardening and spending time with his two young children. He hopes to guide his children to continue on the same path.

Contact Information
e-mail: jmarshall@ssgi.com |  phone: 402.964.5559  |  fax: 402.557.6321

Professional Certifications

  • Accredited Advisor in Insurance (AAI)
  • Certified Insurance Counselor (CIC)
  • Certified Risk Manager (CRM)
  • Enterprise Risk Management Certified Professional (ERMCP)

Education
Bachelor of Science  |  Business Administration
Drake University |  Des Moines, IA

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Jenny Jacobsen

Client Advocate, Advisor, Risk Management & Regulatory Affairs

Jen is an Advisor who focuses on Risk Management and Regulatory Affairs for the Professional Risk Services Team at SilverStone Group. Specifically, Jen provides risk management consulting to bridge the gap with other advisors who work with our clients.

Jenny is an Advisor who focuses on Risk Management and Regulatory Affairs for the Professional Risk Services Team at SilverStone Group. Specifically, Jenny provides risk management consulting to bridge the gap with other advisors who work with our clients. She focuses on industries within the Property & Casualty division that have significant professional liability exposure, including healthcare, education, law firms and technology companies. Jenny is also involved in research and development of new consulting and the use of data analytics to help clients identify and quantify exposures to loss.

For nearly five years, after working her way from an entry-level position, Jenny ran a skilled nursing facility for a national senior care organization. During this time, she gained invaluable experience in strategic and operational risks that affect the clients she will work with at SilverStone Group. Upon graduating from law school, Jenny worked with the Nebraska Academy of Family Physicians and helped in marketing and legislative issues important to physicians.

Jenny loves her job at SilverStone Group because she has the opportunity to provide consulting while working with an array of clients. She not only identifies risks for clients, but also helps them implement strategic plans specific to their business to mitigate the risks. Jenny is a member of the Nebraska Bar Association.

Contact Information
e-mail: jjacobsen@ssgi.com |  phone: 402.964.5565  |  fax: 402.557.6321

Education
Juris Doctor
Creighton School of Law  |  Omaha, NE

Bachelor of Science  |  Business Administration
University of Nebraska  |  Kearney, NE

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Todd Flickema

Director

Todd has a diverse knowledge with unique experiences. From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to handle any client’s healthcare need…

Todd has a diverse knowledge with unique experiences.  From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to handle any client’s healthcare need…and happy to do it!

Todd is the Director of Healthcare and In-Home Care Risk Services for SilverStone Group, providing consulting services to regional and national firms. Todd works with clients to address not only their risk management needs, but also many strategic and operational concerns by utilizing his background and SilverStone Group’s expertise in Human Capital, Benefits Management and Compliance. Todd has more than 24 years of professional experience, with 14 years in banking and over 10 years working in the healthcare industry. With a healthcare background, Todd is well suited to help prioritize clients’ needs, making the best use of their time and resources.

Prior to joining SilverStone Group, Todd was a senior leader of a company that consulted, developed and managed ambulatory surgical centers and specialty hospitals across the United States. He worked with the owners of these facilities in making key decisions in project conception, construction, day-to-day operations and strategic management. These experiences, along with having a wife who is a doctor, provide Todd with a broad range of expertise and unique perspective that he brings to SilverStone Group clients who provide care for patients.

Todd enjoys working at SilverStone Group for the same reasons he was a client of theirs before joining the firm. He believes it is extraordinary of SilverStone Group to invest in people with industry and background experiences outside of insurance who can be a guide for our clients. Todd knows our Associates are truly risk managers and not insurance sales people. He knows first-hand what a huge benefit it is to the clients to have a true sense of what is affecting clients now, and may into the future so we are able to help plan and manage risk for our clients and not simply purchase insurance. With SilverStone Group’s specialized internal talent, they are able to become an outsourced advisor that can address a myriad clients’ needs, in a very cost effective way that truly adds value. Todd loves bringing the resources and experience to a client in order to become the trusted advisor he strives to be.

Todd has actively given back to his community for many years. He provides service by volunteering time with United Way, Kids Against Hunger and The Banquet. In addition, Todd and his family, consisting of four children, enjoy “away time” traveling and scuba diving.

Contact Information
e-mail: tflickema@ssgi.com |  phone: 866.897.2459  |  fax: 605.332.2105

Professional Certification
Accredited Advisor in Insurance (AAI)

Education
Master of Science  |  Business Administration
University of South Dakota  |  Vermillion, SD

Bachelor of Science  |  Business Administration
Northern State University  |  Aberdeen, SD

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Nicole Edmundson

Account Manager

As an Account Manger, Nicole assists clients in controlling and financing the various professional liability risks that affect their businesses.

As an Account Manager, Nicole assists clients in controlling and financing the various professional liability risks that affect their businesses. Her day-to-day work includes gap analysis, research on appropriate design of insurance programs and helping clients quantify their exposures to determine the most efficient use of their resources. She will work with risk managers, financial risk analysts and attorneys on her team to produce a holistic solution for clients in the healthcare, legal and educational fields.

Nicole is a detail-oriented and thorough worker, which is important when analyzing coverages and reviewing quotes, policies and endorsements for accuracy. She puts the client first, which is essential in making sure each client’s needs and requests are met in a timely and efficient manner.

Nicole has over 15 years of experience in the insurance and risk management industry and will utilize this experience to help clients identify and address exposures before they cause financial loss.

Contact Information
e-mail: nedmundson@ssgi.com |  phone: 402.964.5531  |  fax: 402.557.6321

Professional Certifications

  • Accredited Advisor in Insurance (AAI)
  • Certified Insurance Counselor (CIC)

Education
Bachelor of Science  |  Criminal Justice
University of Nebraska-Omaha |  Omaha, NE

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Grace Spomer

Account Manager

Grace has been in the insurance industry since 2011, specializing in property and casualty insurance and risk management for businesses and individuals with a professional risk exposure. As a member of the Professional Risk Services Team...

Grace has been in the insurance industry since 2011, specializing in property and casualty insurance and risk management for businesses and individuals with a professional risk exposure. As a member of the Professional Risk Services Team, she assists clients with all of their insurance needs, from placement to the day-to-day operations.

Grace understands the importance of providing detailed, accurate information to clients. She enjoys interacting with her clients and building long-lasting relationships. She and the rest of her team work hard to make each client happy by working together to reach common goals. Grace finds value in providing support by advising clients on coverage options and making the insurance process easier for them.

Grace is a Certified Insurance Representative (CISR) and is currently working towards receiving the Registered Professional Liability Underwriter (RPLU) designation.

Grace is a member of the Junior League of Omaha and the Young Insurance Agents of Omaha. In her spare time she enjoys playing tennis, running and hiking, as well as volunteering for various organizations in the Omaha community. She is a proud fan of of the UNO Mavericks hockey team and of her alma mater, the University of North Dakota.

Contact Information
e-mail: gspomer@ssgi.com |  phone: 402.964.5730  |  fax: 402.557.6321

Professional Certification
Certified Insurance Service Representative (CISR)

Education
Bachelor of Business Administration | Economics
University of North Dakota |  Grand Forks, ND

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Sherry Allen

Account Manager

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Ellie Goodsell

Client Advocate, Account Administrator

Ellie has a giving heart. Whatever she is doing, she always thinks of other people and works hard to ensure they are taken care of.

Ellie has a giving heart. Whatever she is doing, she always thinks of other people and works hard to ensure they are taken care of. As an Account Administrator in the Professional Risk Services division, she supports the rest of her team and her clients, focusing on every detail to best meet their insurance needs. Her duties include the processing of renewals and endorsement requests and the review of client coverage details. She maintains a can-do attitude, and her communication background allows her to interact efficiently with co-workers and clients alike. Ellie is also in charge of entering the new business for the Property & Casualty department, as well as maintaining the contacts for the tracking program.

Outside of the office, Ellie is just as generous with her time. She is a member of the Independent Insurance Agents of Omaha, enjoys volunteering for various non-profits throughout the city and is currently working toward her Certified Insurance Service Representative (CISR) designation. Ellie is a member of the Nebraska Children’s Home Society (NCHS), which plans events for children that are in foster care in the Omaha area. In her downtime, she enjoys relaxing with her two kittens she adopted from the Humane Society, Tegan and Corby, and taking road trips with her friends.

Contact Information
e-mail: egoodsell@ssgi.com  |  phone: 402.964.5426  |  402.557.6321

Education
Bachelor of Science  |  Business Administration
Grace University  |  Omaha, NE