John has lived and breathed healthcare from a very young age. Growing up in a family who works in the industry, he knows the challenges and rewards first-hand. His entrepreneurial drive has been with him since childhood. He and his younger brothers had a lawn business for many years and, at one time, had Gary Hurley (retired CEO of SilverStone Group) as a customer. When John’s resume landed on his desk a few years later, Gary remembered how John always did an outstanding job and decided to give him a chance at SilverStone Group.

Currently, John serves as the head of the Healthcare Risk Services division for SilverStone Group, in addition to handling all educational institution clients for the firm. John’s team works with Associates throughout SilverStone Group to develop strategies to reduce the total cost of risk for clients firm-wide. Throughout his career, John has developed an expertise in medical malpractice insurance and risk management. He has also developed a proprietary risk identification process at SilverStone Group that helps healthcare and educational organizations control business risk.

Working at SilverStone Group allows John to be on the leading edge of industry offerings. With the help of his team, he is able to create, offer and implement solutions to the challenges that others say can’t be overcome. John is able to quantify the exposures his clients have faced in the past, giving his team the ability to prioritize, and hopefully prevent, those same problems happening to new and current clients.

John is a frequent contributor to local trade journals and serves as a public speaker at several healthcare associations each year, providing unique data on risk management and medical malpractice market conditions. His articles on the subject of medical malpractice and risk management have been featured in our own SilverLink magazine as well as national publications such as Medical Economics.

He has previously served two-year terms as board chairman of VODEC and the Southwest Iowa Red Cross Chapter. In 2005, John was honored as one of the top 40 business professionals under the age of 40 by the Midlands Business Journal, an Omaha publication.

John and his wife, Andrea, have worked with several philanthropic organizations in the area, helping with fundraising, strategic development and financial accounting. Andrea also serves on both the summer arts festival and MerryMakers’ boards. The couple likes living in downtown Omaha, experiencing the “urban life.” Together they enjoy traveling, hiking adventures, scuba diving and running outdoors.

Contact Information
e-mail: jmarshall@ssgi.com |  phone: 402.964.5559  |  fax: 402.557.6321

Professional Titles

• Accredited Advisor in Insurance (AAI)
• Certified Insurance Counselor (CIC)
• Certified Risk Manager (CRM)

Education
Bachelor of Science  |  Business Administration
Drake University |  Des Moines, IA

Three-Year Partnership   |  Producer Program  |  Business Management
St. Paul Insurance Companies

Todd is a well-rounded man.  From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to handle any client’s healthcare need…and happy to do it!

Todd is the Director of Healthcare Risk Services for SilverStone Group, providing consulting services to regional and national healthcare entities. Todd works with clients to address not only their risk management needs, but also many strategic and operational concerns by utilizing his background and SilverStone Group’s expertise in Human Capital, Benefits Management and Compliance. Todd has more than 24 years of professional experience, with 14 years in banking and over 10 years working in the healthcare industry. With a healthcare background, Todd is well suited to help prioritize clients’ needs, making the best use of their time and resources.

Most don’t know that prior to joining SilverStone Group, Todd was a senior leader of a company that consulted, developed and managed ambulatory surgical centers and specialty hospitals across the United States. Todd regularly guided the owners of these facilities in making key decisions in project conception, construction, day-to-day operations and strategic management. These experiences, along with having a wife who is a doctor, provide Todd with a broad range of expertise and unique perspective that he brings to SilverStone Group clients.

Todd enjoys working at SilverStone Group for the same reasons he was a client of theirs before joining the firm. He believes it is extraordinary of SilverStone Group to invest in people resources, which is uncommon in the insurance industry. Todd knows the Associates are truly risk managers and not insurance sales people. He knows first-hand what a huge benefit it is to the Associates and clients to have that much talent and a true sense of what is affecting clients now, and into the future. SilverStone Group goes beyond insurable risks and also addresses the other challenges clients face. With SilverStone Group’s specialized internal talent, they are able to become an outsourced advisor that can address a myriad of clients’ needs, in a very cost effective way that truly adds value. Todd loves bringing the resources and experience to a client in order to become the trusted advisor he strives to be.

Todd has actively given back to his community for many years. He provides service by volunteering time with United Way, Kids Against Hunger and The Banquet. In addition, Todd and his family, consisting of four children, enjoy “away time” traveling and scuba diving.

Contact Information
e-mail: tflickema@ssgi.com |  phone: 866.897.2459  |  fax: 605.332.2105

Professional Titles

• Accredited Advisor in Insurance (AAI)

Education
Master of Science  |  Business Administration
University of South Dakota  |  Vermillion, SD

Bachelor of Science  |  Business Administration
Northern State University  |  Aberdeen, SD

Although born and raised in North Dakota, Torri is a legitimate Cornhusker. She graduated from the University of Nebraska College of Law with her Juris Doctorate, and is an active member of the Nebraska and Iowa State Bar Association, Omaha Bar Association and American Health Lawyers Association. In 2011, Torri received the Nebraska Appleseed, Seeds of Justice Award, a prestigious recognition for pro bono contributions to the community.

Prior to joining SilverStone Group, Torri spent several years concentrating on health law at a national law firm. Now at SilverStone Group, Torri specializes in risk management and professional liability. Torri is excited to work with the Healthcare Risk Management and Professional Liability teams to develop innovative processes for identifying and quantifying risk exposure; together, SilverStone Group partners with clients to locate emerging risks that may not have been previously addressed. As a Risk Management and Regulatory Affairs advisor, Torri works with clients in healthcare, education and other professional liability-intensive industries to identify and quantify insurable and uninsurable risks. She provides analysis, consultation and training on the emerging strategic and organizational risks faced by our clients, such as regulatory and reputational risk, and also assists clients in developing risk management solutions.

Torri adds depth to the team by conducting legal research, analysis and consultation on insurance and business-related regulatory issues and risks. Her work allows her to develop long-lasting relationships with clients by working together to identify and solve problems and control business risks. She appreciates SilverStone Group’s holistic approach to risk management, which sets SilverStone Group apart from competitors.

Contact Information
e-mail: tcriger@ssgi.com |  phone: 402.964.5452  |  fax: 402.557.6321

Education
Juris Doctorate
University of Nebraska-Lincoln  |  Lincoln, NE

Bachelor of Science  |  Business Administration
University of Nebraska-Lincoln  |  Lincoln, NE

As the team leader and client service advocate for educational institutions, hospitals and related medical accounts, SilverStone Group values Nancy’s attentiveness and commitment to her clients. Nancy received special recognition for her dedication in 2004 when she was awarded the H.H. “Red” Nelson Award for excellence in client service. Associates are nominated by their peers in recognition of their willingness to work as a team and positively express their work ethic, personal characteristics and communication skills.

Nancy’s experience includes working for several national insurance brokers and companies, and her professional skills are undoubtedly an asset to the workplace. Specializing in professional liability and risk management, Nancy’s goal is to offer clients insurance coverage appropriate for their unique exposures. She knows that a strong client relationship and working knowledge of each client’s operation helps build a quality insurance program with Risk Management alternatives. Nancy and her team meet weekly to share and discuss goals in order to benefit their clients in areas of coverage, cost and risk management procedures.

Nancy values continuing her education and strives to keep up-to-date on up-and-coming industry news and policies. She is a member of the Omaha Chapter of Chartered Property Casualty Underwriters (CPCU) and the Professional Liability Underwriting Society (PLUS). In her spare time, Nancy enjoys spending evenings curled up with a good book and her white rabbit, Melody.

Contact Information
e-mail: nedelman@ssgi.com |  phone: 712.329.3139  |  fax: 402.557.6321

Professional Titles

• Chartered Property Casualty Underwriter (CPCU)
• Registered Professional Liability Underwriter (RPLU)
• Associate in Risk Management (ARM-P)
• Associate in Insurance Services (AIS)
• Accredited Advisor of Insurance (AAI)
• Associate in Underwriting (AU)

Contact Information
e-mail: nedmundson@ssgi.com |  phone: 402.964.5531  |  fax: 402.557.6321

Grace, who was born in Washington DC (but lived in places such as England, Michigan, Nebraska and North Dakota), has returned to the Midwest to start her career in the insurance industry, specializing in property and casualty insurance and risk management. As an advocate of the professional liability and healthcare teams, she assists clients with all of their insurance needs.

Grace understands the importance of providing detailed, accurate information with a quick turnaround time. In order to better serve her clients, Grace consistently strives to streamline processes; she knows SilverStone Group utilizes teamwork to satisfy each client. In particular, Grace values interacting with clients and building long-lasting relationships. She provides support by helping clients get the best coverage, which makes the insurance process less of a hassle.

Grace is a member of the Young Insurance Agents. Outside of the office, she enjoys playing tennis and hiking, as well as traveling to see her favorite bands play live in concert. Like most SilverStone Group employees, Grace is a proud Husker football fan; she also cheers on her alma mater, the North Dakota Fighting Sioux.

Contact Information
e-mail: gspomer@ssgi.com |  phone: 402.964.5730  |  fax: 402.557.6321

Education
Bachelor of Business Administration | Economics
University of North Dakota |  Grand Forks, ND