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Risk Management  »  Industry Specialization  »  Healthcare  »  Meet the Team

Meet the Team

John Marshall

John Marshall

Principal

John has lived and breathed healthcare from a very young age. Growing up in a family who works in the industry, he knows the challenges and rewards first-hand.

John’s entrepreneurial drive has been with
him since childhood. He and his younger brothers had a lawn business for many years and,
at one time, counted Gary Hurley (retired CEO
of SilverStone Group) as a customer. When John’s resume landed on his desk a few years later, Gary remembered how John always did an outstanding job and decided to give him a chance at
SilverStone Group.

John’s team of human capital experts, attorneys and professional liability specialists provide a diverse set of advisors and strategies to help clients manage risk. They use data analytics gathered from their own research to help companies understand the true costs affecting their bottom line. The team helps them change the way they think about risk, seeing the much greater impact that non-insurance risk dollars have on results. Everyone wants lower costs, but John and his team simply demonstrate a new set of costs, whether indirect or hidden, and more transparent costs companies can do something about.
For larger organizations that want to actively self-insure or manage primary exposures contributing to excessive loss, SilverStone Group offers direction around which activities will have the greatest return on investment. When warranted, John and his team have helped organizations develop “captive” solutions for financing traditional insured
and uninsurable risks.

SilverStone Group brings a unique approach to people risk, succession planning, retirement and health. At the same time, the firm also shows how addressing
the behavioral exposures of key individuals can help minimize risk. John and his team
are able to show you the long-term financial impact, whether your goal is to maximize
the value of your business or increase value for the next generation.

John provides research articles for trade journals and serves as a public speaker for several professional associations each year. He has earned three different certifications
(CRM, CIC, AAI) related to managing and financing risk.

John has served on the board of directors of VODEC, Southwest Iowa Red Cross, Southwest Iowa Arts Center and Western Iowa Dorms. He is also a member of the Knights of Ak-Sar-Ben Floor committee and is an advisor for two national insurance companies. John and his wife, Andrea, have also worked together on fundraising committees for the American Heart Association, American Cancer Society and Lutheran Family Services.

John and Andrea have a 2-year-old son, William. They enjoy unplugging from work
to spend time with him, including biking, hiking and any other outdoor activity.

Contact Information
e-mail: jmarshall@ssgi.com |  phone: 402.964.5559  |  fax: 402.557.6321

Professional Titles

  • Accredited Advisor in Insurance (AAI)
  • Certified Insurance Counselor (CIC)
  • Certified Risk Manager (CRM)

Education
Bachelor of Science  |  Business Administration
Drake University |  Des Moines, IA

Three-Year Partnership   |  Producer Program  |  Business Management
St. Paul Insurance Companies

Todd Flickema

Todd Flickema

Director

Todd is a well-rounded man. From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to…

Todd has a diverse knowledge with unique experiences.  From working with clients across the country to having background knowledge in various organizational industries, he’s well-equipped to handle any client’s healthcare need…and happy to do it!

Todd is the Director of Healthcare and In-Home Care Risk Services for SilverStone Group, providing consulting services to regional and national firms. Todd works with clients to address not only their risk management needs, but also many strategic and operational concerns by utilizing his background and SilverStone Group’s expertise in Human Capital, Benefits Management and Compliance. Todd has more than 24 years of professional experience, with 14 years in banking and over 10 years working in the healthcare industry. With a healthcare background, Todd is well suited to help prioritize clients’ needs, making the best use of their time and resources.

Prior to joining SilverStone Group, Todd was a senior leader of a company that consulted, developed and managed ambulatory surgical centers and specialty hospitals across the United States. He worked with the owners of these facilities in making key decisions in project conception, construction, day-to-day operations and strategic management. These experiences, along with having a wife who is a doctor, provide Todd with a broad range of expertise and unique perspective that he brings to SilverStone Group clients who provide care for patients.

Todd enjoys working at SilverStone Group for the same reasons he was a client of theirs before joining the firm. He believes it is extraordinary of SilverStone Group to invest in people with industry and background experiences outside of insurance who can be a guide for our clients. Todd knows our Associates are truly risk managers and not insurance sales people. He knows first-hand what a huge benefit it is to the clients to have a true sense of what is affecting clients now, and may into the future so we are able to help plan and manage risk for our clients and not simply purchase insurance. With SilverStone Group’s specialized internal talent, they are able to become an outsourced advisor that can address a myriad clients’ needs, in a very cost effective way that truly adds value. Todd loves bringing the resources and experience to a client in order to become the trusted advisor he strives to be.

Todd has actively given back to his community for many years. He provides service by volunteering time with United Way, Kids Against Hunger and The Banquet. In addition, Todd and his family, consisting of four children, enjoy “away time” traveling and scuba diving.

Contact Information
e-mail: tflickema@ssgi.com |  phone: 866.897.2459  |  fax: 605.332.2105

Professional Titles

  • Accredited Advisor in Insurance (AAI)

Education
Master of Science  |  Business Administration
University of South Dakota  |  Vermillion, SD

Bachelor of Science  |  Business Administration
Northern State University  |  Aberdeen, SD

Nancy Edelman

Nancy Edelman

Risk Management Coverage Director

As the team leader and client service advocate for educational institutions, hospitals and related medical accounts, SilverStone Group values Nancy’s attentiveness…

As the team leader and client service advocate for educational institutions, hospitals and related medical accounts, SilverStone Group values Nancy’s attentiveness and commitment to her clients. Nancy received special recognition for her dedication in 2004 when she was awarded the H.H. “Red” Nelson Award for excellence in client service. Associates are nominated by their peers in recognition of their willingness to work as a team and positively express their work ethic, personal characteristics and communication skills.

Nancy’s experience includes working for several national insurance brokers and companies, and her professional skills are undoubtedly an asset to the workplace. Specializing in professional liability and risk management, Nancy’s goal is to offer clients insurance coverage appropriate for their unique exposures. She knows that a strong client relationship and working knowledge of each client’s operation helps build a quality insurance program with Risk Management alternatives. Nancy and her team meet weekly to share and discuss goals in order to benefit their clients in areas of coverage, cost and risk management procedures.

Nancy values continuing her education and strives to keep up-to-date on up-and-coming industry news and policies. She is a member of the Omaha Chapter of Chartered Property Casualty Underwriters (CPCU) and the Professional Liability Underwriting Society (PLUS). In her spare time, Nancy enjoys spending evenings curled up with a good book and her white rabbit, Melody.

Contact Information
e-mail: nedelman@ssgi.com |  phone: 712.329.3139  |  fax: 402.557.6328

Professional Titles

  • Chartered Property Casualty Underwriter (CPCU)
  • Registered Professional Liability Underwriter (RPLU)
  • Associate in Risk Management (ARM-P)
  • Associate in Insurance Services (AIS)
  • Accredited Advisor of Insurance (AAI)
  • Associate in Underwriting (AU)
Nicole Edmundson

Nicole Edmundson

Client Advocate & Account Manager

As an Account Manger, Nicole assists clients in controlling and financing the various professional liability risks that affect their businesses.

As an Account Manager, Nicole assists clients in controlling and financing the various professional liability risks that affect their businesses. Her day-to-day work includes gap analysis, research on appropriate design of insurance programs and helping clients quantify their exposures to determine the most efficient use of their resources. She will work with risk managers, financial risk analysts and attorneys on her team to produce a holistic solution for clients in the healthcare, legal and educational fields.

Nicole is a detail-oriented and thorough worker, which is important when analyzing coverages and reviewing quotes, policies and endorsements for accuracy. She puts the client first, which is essential in making sure each client’s needs and requests are met in a timely and efficient manner.

Nicole has over 15 years of experience in the insurance and risk management industry and will utilize this experience to help clients identify and address exposures before they cause financial loss.

Contact Information
e-mail: nedmundson@ssgi.com |  phone: 402.964.5531  |  fax: 402.557.6321

Grace Spomer

Grace Spomer

Client Advocate & Account Administrator

Grace has been in the insurance industry since 2011, specializing in property and casualty insurance and risk management. As an advocate of the Professional Services Team, she assists clients with all of their insurance needs.

Grace has been in the insurance industry since 2011, specializing in property and casualty insurance and risk management. As an advocate of the Professional Services Team, she assists clients with all of their insurance needs.

Grace understands the importance of providing detailed, accurate information with a quick turnaround time. In order to better serve her clients, Grace consistently strives to streamline processes; she knows SilverStone Group utilizes teamwork to satisfy each client. In particular, Grace values interacting with clients and building long-lasting relationships. She provides support by helping clients get the best coverage, which makes the insurance process less of a hassle.

Grace is a member of the Junior League of Omaha and the Young Insurance Agents. Grace also volunteers at the Joslyn Art Museum. Outside of the office, she enjoys playing tennis and hiking, as well seeing her favorite bands in concert. Like most SilverStone Group employees, Grace is a proud Husker football fan; she also cheers on her alma mater, the University of North Dakota.

Contact Information
e-mail: gspomer@ssgi.com |  phone: 402.964.5730  |  fax: 402.557.6321

Education
Bachelor of Business Administration | Economics
University of North Dakota |  Grand Forks, ND

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