Client Advocate, Account Administrator
As an Account Administrator, Laurie’s responsibilities include issuing certificates of insurance, renewing and verifying policies, submitting change requests and obtaining quotes.
As an Account Administrator, Laurie’s responsibilities include issuing certificates of insurance, renewing and verifying policies, submitting change requests and obtaining quotes. She believes professional relationships are best forged through service, and she endeavors to be diligent and responsive to the needs and expectations of each client and colleague.
Laurie’s previous positions involved providing client sales support, quote development and record maintenance. She is new to the industry and appreciates that each day brings a new challenge and an opportunity to learn from encouraging and helpful co-workers.
Originally from San Diego, Laurie is happy to be a Midwest transplant and a SilverStone Group Associate. She especially appreciates our family-friendly atmosphere and the Wellness Activities Group (WAG). Away from the office, Laurie enjoys spending her free time with her husband and two children or enjoying her hobbies of running and cooking.
e-mail: firstname.lastname@example.org | phone: 402.964.5639 | fax: 402.557.6324
Associate of Fine Arts & Sciences
Indian Hills Community College | Ottumwa, IA
Kirk K. Madsen
Kirk has always had a strong desire and passion to see people succeed. As a former classroom teacher, he understands how important it is for each client to be treated...
Kirk has always had a strong desire and passion to see people succeed. As a former classroom teacher, he understands how important it is for each client to be treated as an individual whose situation may differ from other clients. That's the reason the Associates in the Entrepreneurial division at SilverStone Group work so hard to develop good relationships with their clients -- because you can't really help someone until you know the challenges they face.
Kirk views each day as a new opportunity to earn the right to do business with his valued clients. The Entrepreneurial Team works with a variety of small- to medium-size businesses and each engagement requires expertise, strategies and risk management solutions tailored to the client's individual needs. Dealing with multiple clients requires a team of organized and efficient professional to assist with the array of tasks and questions that come up on a daily basis. The Entrepreneurial Team prides itself on meeting these challenges and offering comprehensive coverage and competitive pricing, along with the outstanding service that clients expect.
A native of Council Bluffs, Kirk has an extensive knowledge of the city and is actively involved in numerous civic projects including non-profit risk management. He was involved in the St. Paul Partnership Training program, which provided him with extensive product knowledge on a wide range of prospects. Kirk says he is not the type of person who can sit back and read about what's going on in his community. Instead, he takes a "hands-on" approach, giving back through service on a variety of local, civic, governmental and non-profit organizations.
Kirk serves on the Board of Directors for the Iowa West Racing Association, the Board of Trustees for Iowa Western Community College, the City of Council Bluffs Board of Health and the Micah House. He served as past Board Chair for the Council Bluffs Chamber of Commerce, where he co-chaired the Total Resource Campaign, their largest fundraising effort. Kirk is also a past member of the Ameristar Casino Advisory Board, Council Bluffs Rotary and DC Ambassadors and is a past participant of Leadership Council Bluffs. He is also actively involved with numerous advisory committees and fundraising efforts throughout the city.
e-mail: email@example.com | phone: 712.329.3108 | fax: 402.557.6324
- Accredited Advisor in Insurance (AAI)
Master of Education | Secondary Education & Speech Communication
University of Nebraska-Omaha | Omaha, NE
Bachelor of Arts | English & Speech
Saint Olaf College | Northfield, MN
Client Advocate, Senior Marketing Consultant
Elly places family at the top of her priorities so it should come as no surprise that the number one reason she enjoys working at SilverStone Group is the fact that it is family based.
Elly places family at the top of her priorities so it should come as no surprise that the number one reason she enjoys working at SilverStone Group is the fact that it is family based. The values and ethics that spread throughout the company come from the top down.
She has been a part of the SilverStone Group family for more than 15 years specializing in property and casualty insurance and risk management, her expertise includes working with all lines of coverage and with a variety of specialty carriers.
Elly’s ability to help her clients is invaluable. She realizes that providing detailed, accurate information and quick turnaround time is a best practice and she strives for it. Her commitment to her clients is evident and she truly enjoys working with her clients and establishing long lasting business relationships.
One fun fact about Elly, she loves to plan and organize various parties and events. It’s good to be in the family!
e-mail: firstname.lastname@example.org | phone: 402.964.5550 | fax: 402.557.6324