silverstone_group_meet_the_team

Meet the Team

 
berliner-dave

Dave Berliner

Private Client Executive | Director

With nearly 10 years of service at SilverStone Group, David focuses on risk management in the key areas of Personal Insurance and Outdoor Recreation.

With nearly 10 years of service at SilverStone Group, David focuses on risk management in the key areas of Personal Insurance and Outdoor Recreation.

As Private Client Executive of the Personal Insurance Team, David works to provide individuals with protection for the possessions they value most while delivering unsurpassed customer service. Through face-to-face visits and consultations, he serves clients who need more than the average mass-market insurance products. He maintains detailed knowledge of new and existing products, researches market conditions and identifies solutions to help his clients select the most effective coverage for their particular needs.

David also oversees our Outdoor Recreation Risk Services practice, specializing in golf courses/country clubs and hunting preserves. His 10 years in the golf industry, including 8 years as a PGA assistant professional and teaching professional, assist him in building and maintaining solid working relationships within the industry. He has experience with exposures that impact a variety of facilities—including upscale daily-fee, private and resort operations.

Prior to living in Omaha, David was located in Denver where he worked with “Open Fairways,” a charitable organization that introduces disadvantaged, inner-city youth to the game of golf. Since 2005, David has been the Division Leader for the Annual Membership Drive for Omaha’s Henry Doorly Zoo & Aquarium.

Contact Information
e-mail: dberliner@ssgi.com |  phone: 402.964.5576  |  fax: 402.557.6330

Education
Bachelor of Arts  |  Political Science
Villanova |  Philadelphia, PA

mccawley-pam

Pam McCawley

Principal

Pam is great at solving problems. She has more than 20 years of experience in the personal lines insurance arena, specializing in VIP and complex accounts.

Pam is great at solving problems. She has more than 25 years of experience in the personal lines insurance arena, specializing in VIP and complex accounts. Pam's knowledge and experience in the personal insurance industry help her make a difference to the owners of many of the premier homes across the United States. She also enjoys helping her prestigious clients find solutions to protect their collectibles and other fine arts.

Pam previously worked as an underwriter for Crum & Forster and was an Area Manager/Vice President during her 10 years with Alexander and Alexander.

Pam has been involved with several professional and civic associations including the American Cancer Society, Girls Inc., Omaha Food Bank, TeamMates and the Independent Insurance Agents of Omaha. When she's not helping clients, Pam enjoys gardening, knitting, decorating and spending time with her extended "Irish" family.

Contact Information
e-mail: pmccawley@ssgi.com |  phone: 402.964.5570  |  fax: 402.557.6320

Professional Titles

  • Accredited Advisor in Insurance (AAI)
  • Associate in General Insurance (AINS)
  • Certified Professional Insurance Agent (CPIA)

dresher-john

John Dresher

Account Executive

John obtained his insurance license over 10 years ago and ever since, his focus has always been on providing excellent customer service. He specializes...

John is not afraid to get his hands dirty – he actually quite enjoys it. Whether he is problem solving for clients, playing catch with his son, working on his motorcycle or fixing things around the house, his passion to get involved, no matter the situation, is evident.

Ten years ago John obtained his insurance license and has been working diligently in the field of risk management ever since. His clients range from small artisan contractors to larger business owners, as well as individuals seeking personal insurance. John considers his clients to be priority number one and will gladly go the extra mile to ensure they receive superior service. He brings an attention to detail and strong work ethic to all he does, allowing him to effectively solve challenges and offer strategic solutions. Whatever the mess, John will dive in and clean it up.

And if something needs done at home, John’s the man! He’s at the ready with his power tools, eager to help family and friends (unless it’s College World Series time). Each summer John and his family vacate to the ballpark to unwind. But rest assured, he washes his hands clean of everything before enjoying the peanuts and Cracker Jacks.

Contact Information
e-mail: jdresher@ssgi.com |  phone: 712.329.3185  |  fax: 402.557.6324

aust-amy

Amy Aust

Sr. Account Manager

Amy started with SilverStone Group as an Account Manager in 2007. Her goal has always been to provide exemplary customer service as well as thorough and detailed risk analyses for her clients.

Amy started with SilverStone Group in 2007.  Her goal has always been to provide exemplary customer service as well as thorough and detailed risk analyses for her clients.

Amy is 100% committed to going above and beyond in everything she sets out to do. She received her Property and Casualty license in 2005 and has since served in private client risk management.

Amy’s experience has tailored her to writing proposals and policies for both affluent and general markets, including risk analysis for current insureds and maintaining lasting client relationships. Her commitment to providing quality coverages and client satisfaction makes her an integral member of the Private Client Service Team.

On an exciting note, Amy’s exemplary service, professionalism and dedication to her clients led her to be selected as the 2012 Outstanding CSR of the Year in Nebraska. “Amy represents the backbone of the insurance community, those customer service representatives distinguished for providing exceptional service on a daily basis,” stated Dr. William T. Hold, President of the National Alliance.

Amy prides herself on family and when not at SilverStone Group enjoys spending quality time with her husband and their high-spirited toddlers.

Contact Information
e-mail: aaust@ssgi.com |   phone: 402.964.5427  |  fax 402.557.6320

Professional Titles

  • Certified Insurance Service Representative (CISR)

Education
Bachelor of Science  |  Business Administration
University of Iowa  |  Iowa City, IA

paladino-mary

Mary Paladino

Sr. Account Manager

With many years of experience in the insurance industry, Mary could be called an expert! She started working at SilverStone Group 13 years ago and has become an invaluable member of the Private Client Services Team.

With many years of experience in the insurance industry, Mary could be called an expert! She started working at SilverStone Group 15 years ago and has become an invaluable member of the Private Client Services Team.

As a Senior Account Manager, Mary is responsible for selling new accounts through referrals and rounding of existing accounts. She also markets and administers existing accounts to renew expirations and extend or expand coverage, serving clients throughout the process. Mary prides herself on listening to customers and then making recommendations for their specific insurance needs. She strives to go above and beyond by making herself available to clients at any time via phone or e-mail.

When Mary isn’t devoting her time to work, she enjoys reading and golfing.

Contact Information
e-mail: mpaladino@ssgi.com |  phone: 402.964.5569  |  fax: 402.963.4083

Professional Certifications

  • Associate in General Insurance (AINS)
  • Accredited Adviser in Insurance (AAI)

connelly-jennifer

Jennifer Connelly

Client Advocate & Account Administrator

Jennifer takes commitment very seriously. She entered the insurance industry 15 years ago and enjoys it just as much now as she did when she started...

Jennifer takes commitment very seriously. She entered the insurance industry 15 years ago and enjoys it just as much now as she did when she started. As an Account Administrator for the Personal Insurance division, Jennifer is committed to servicing the needs of her clients including processing renewals and endorsements. She received her Property & Casualty license in 2000 and more recently received her Life Insurance license in 2013.

Prior to SilverStone Group, Jennifer worked at Hayes Insurance Agency, Inc. and is very pleased that she can continue to grow with a company that shares the same goals and values. She considers it a second family. Jennifer prides herself on customer satisfaction and her clients appreciate her continued dedication and commitment.

Jennifer is equally committed to her life outside the office. She’s going on 21 years of marriage and is the proud mother of two sons. Both boys have achieved Eagle Rank in Scouts are currently in college.

Contact Information
e-mail: jconnelly@ssgi.com |  phone: 712.329.3183  |  fax: 402.557.6320

lindsley-annamae

Annamae Lindsley

Client Advocate & Account Administrator

Annamae is highly organized, an efficient time manager and possesses a strong work ethic. In her role as an account administrator and client advocate, she utilizes these skills to provide the highest quality of service to her clients.

Annamae is highly organized, an efficient time manager and possesses a strong work ethic. In her role as an account administrator and client advocate, she utilizes these skills to provide the highest quality of service to her clients.

Annamae supports the day-to-day needs of her clients by making changes to their policies and assisting with renewals. She also aids in the preparation of quotes and proposals. Annamae stays organized to help resolve client issues quickly and ensure the best possible outcome for her clients.

Contact Information
e-mail: alindsley@ssgi.com |  phone: 402.964.5780  |  fax: 402.557.6320

Education
Masters of Science in Organizational Management
Chadron State College |  Chadron, NE

ziegler-pamela

Pamela Ziegler

Client Advocate & Account Administrator

Pamela has been with SilverStone Group since 2010 and has recently stepped into the role of Account Administrator for the Personal Insurance Team after obtaining her Property & Casualty license.

Pamela has been with SilverStone Group since 2010 and has recently stepped into the role of Account Administrator for the Personal Insurance Team after obtaining her Property & Casualty license. In this position, she will provide service to existing clients including changes to their policies and assistance with renewals. Pamela will also assist in new business marketing and preparation of quotes and proposals. Her professionalism and strong organizational skills allow her to establish trustworthy relationships with clients while providing excellent customer service.

Pamela is on the board for the Nebraska Chapter of the Cystic Fibrosis Foundation and was an integral part in coordinating their 2012 Links for a Cause golf fundraiser. She previously held the position of Multi-Media Specialist and First Impressions Coordinator.

Contact Information
e-mail: pziegler@ssgi.com |   phone: 402.964.5435  |  fax 402.557.6320

Education
Bachelor of Science  |  Journalism & Public Relations
Creighton University  |  Omaha, NE

schultz-amy

Amy Schultz

Client Advocate & Account Administrator

Amy has been with SilverStone Group since 2004. She received her Property and Casualty license in 2008 and recently joined the Personal Insurance Team, providing a range of services and support for their clients.

Amy has been with SilverStone Group since 2004. She received her Property and Casualty license in 2008 and recently joined the Personal Insurance Team, providing a range of services and support for their clients. Her responsibilities include uploading endorsements, processing renewal questionnaires and working with detailed client records in ImageRight.

Amy has established trusting relationships with her clients and they feel comfortable discussing any issues or concerns, knowing Amy is always willing to provide the highest level of service. This makes Amy an integral member of the Personal Insurance Team.

greer-adrienne

Adrienne Geer

Client Advocate & Account Assistant

Soccer just may be the theme of the Geer household. Adrienne has always had a passion for the sport...

Soccer just may be the theme of the Geer household. Adrienne has always had a passion for the sport. She still plays and coaches a youth girls’ soccer team. The talent and love of soccer has even extended to her son. But Adrienne is not your average soccer mom. When she’s not shuffling herself or her family to various games and practices, she is busy fulfilling the role of Account Assistant at SilverStone Group.

Adrienne assists the Personal Insurance Team by providing a range of services and support for their clients. Her responsibilities range from uploading endorsements and processing renewal questionnaires, to working with detailed client records in ImageRight. She also welcomes all visitors and clients to the Council Bluffs office and extends a positive first impression.

Adrienne is naturally outgoing and has an upbeat, positive attitude – traits that are visible whether on the soccer field or within the office. She enjoys really being involved with her clients, coworkers and players. Her “goal” will always be to provide the highest level of customer service and have fun doing it!

Contact Information
e-mail: ageer@ssgi.com |  phone: 712.329.3184  |  fax: 402.557.6320

Education
Bachelor of Science  |  Fashion Merchandising
Iowa State University |  Ames, IA