Nancy always has her game face on…with three teenage boys—she has to! Nancy keeps busy all year long with the boys’ games and practices. When she’s not just juggling sports equipment and their active schedules, she is busy as a Service Specialist at SilverStone Group.
Nancy joined SilverStone Group in 2010, bringing an extensive background in the healthcare field that spans over 24 years. Nancy’s most recent experience includes leading the client service team for one of the top third-party administrators in South Dakota and Iowa. Prior to that, Nancy worked for one of the most prominent hospitals and health systems in the region. Her impressive knowledge of all aspects relating to supporting clients in the group health insurance industry makes Nancy an invaluable asset to the clients she serves.
Nancy’s broad experience has given her a deep understanding of service and design for self-funded health plans. She brings this tremendous depth of experience to every interaction she has with her clients at SilverStone Group.
Nancy is responsible for the day-to-day service needs for her clients, which includes helping to answer questions and resolve any issues related to federal and state plan compliance, health carrier claim service, third party administration, employee education and human resources support. When there’s a break in her busy schedule, Nancy enjoys spending warm days with her family on their pontoon boat.
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